Can I customize the products with my logo or design?
Absolutely. Most of our items can be fully customized with your company’s logo, colors, slogan, or unique visuals.
What is the minimum order quantity (MOQ)?
Minimum quantities vary depending on the type of product and the level of customization. Contact us for detailed information based on the items you are interested in.
Do you provide samples?
Yes, we can provide samples upon request. This may incur a fee, particularly for customized items.
What is your delivery time?
Production and delivery times vary depending on the product type and customization. On average, orders are completed within 3 to 4 weeks after design approval.
Do you ship internationally?
Yes, we offer worldwide delivery and handle all the logistics required to ensure your products reach you anywhere in the world.
Are your products made sustainably?
We offer a growing range of eco-friendly products and adopt sustainable practices whenever possible.
What are your payment terms?
Payment terms depend on the order volume and client history. However, for new clients, we generally require a 50% deposit upon order, with the remaining 50% due at the end of production, prior to shipment.
Can you help me find product ideas or create a design?
Of course! Our team personally guides you in selecting the most suitable items and creating impactful designs.
What happens if I receive damaged products?
We guarantee the quality of our products. If you receive defective or damaged items, please contact us immediately for a replacement or a refund.